Hi, I'm

Dan Doughty.

Director-level DevOps · Infrastructure · Platform Engineering

I lead multiple DevOps and SRE teams for healthcare SaaS — 10 hosted products across multiple business units, under HIPAA, SOC 2, and FDA QMS. I build teams, not just systems: leading through team leads, setting the roadmap, and driving the automation and observability work that cuts incident load without adding headcount.

Dan Doughty — Director-level DevOps · Infrastructure · Platform Engineering profile image

About

Dan Doughty — Director-level DevOps · Infrastructure · Platform Engineering profile picture

I lead multiple DevOps and SRE teams at a healthcare technology company: 10 hosted SaaS products across multiple business units, including an FDA-regulated product, under HIPAA, SOC 2, and FDA QMS. Team leads report to me; I peaked at 13 engineers across 3 team leads. I manage $5M+ in annual multi-cloud spend across Azure and GCP.

Before that, I founded and commanded an electronic-warfare counter-drone unit supporting Ukrainian defense operations (UA Owls), led SRE teams at Direct Supply, and spent nearly 8 years across three roles at Epiq Systems — including a stretch as Acting Director of Compute Engineering co-leading response to a multi-datacenter ransomware intrusion.

Stack:
  • Terraform / GitOps
  • Kubernetes
  • Azure
  • AWS
  • GCP
  • Python
  • Perl
  • Bash / PowerShell
  • New Relic
  • Grafana
  • Splunk
  • PagerDuty
  • CI/CD

Experience

Senior Staff Engineer / DevOps Lead - Healthcare technology company
Mar 2023 - present

Lead multiple DevOps/SRE teams for 10 hosted healthcare SaaS products across multiple business units: Linux and Windows stacks on multi-region Azure, GCP and a VMware colocation datacenter, under HIPAA, SOC 2 and FDA QMS.

  • Peaked at 13 engineers across 3 team leads.
  • Created the company’s first DevOps career ladder. Ran every hire and exit across the teams: two exits, two DBAs, two backfills, three growth hires; delivered three promotions; hired a senior engineer from outside into a team-lead role.
  • Stood up the DBA function. Moved planning from quarterly to a two-year roadmap.
  • Manage $5M+ annual multi-cloud spend; Azure Hybrid Benefit saves $520K/year.
  • 99.99% uptime 10 of 12 months last year. Database-incident blast radius cut from 17 clients to 1-2; ~50% MTTR reduction; 60% responsiveness gain on a flagship product.
  • Monitoring coverage up 4x with low alert fatigue; client-network and internet-path monitoring cut related Code Reds 70%.
  • Directed DR across 8 product lines in the 2024 CrowdStrike outage (18-hour full restore).
  • Secured a pipeline mandate; blue/green Kubernetes deployments; monitoring-as-code in Terraform.
  • Zero critical/high vulnerabilities on public workloads (from 1,500+). Lead the DevOps side of SOC 2 and HIPAA audits; guardrail for an FDA-regulated product’s certification.
  • Rescued a stalled cloud release of an FDA-regulated product and delivered it ahead of its integration date. Pre-sales partner to Sales on fit/gap and add-on scoping.
Founder / Commander - UA Owls
Apr 2022 - Feb 2023

Founded and commanded an electronic-warfare counter-drone unit supporting Ukrainian defense operations.

  • Synthesized input from product experts and theater experts into a strategic call: most allied counter-drone units were fixated on RF jamming — a downstream tactic, easily adapted around — rather than disrupting the kill chain further upstream through direct targeting of enemy drone operators and disruption of production capacity. Advocated for and trained toward the upstream approach; this is roughly the direction counter-drone doctrine across the war ultimately took.
  • Assessed Ukraine’s highest-priority counter-drone capability gaps directly from unit-level battlefield conditions, translating that into concrete equipment and training requirements.
  • Evaluated the available electronic-warfare/counter-drone product landscape against those requirements.
  • Evaluated strategic/theater-level organizations versus regimental-level units as delivery targets, and chose regimental delivery — the level positioned to act fastest on the data the systems produced.
  • Raised funds and ran procurement to source assessed equipment; managed delivery into theater.
  • Operated in a deliberately ambiguous environment: the U.S. State Department tolerated but didn’t endorse the effort, and periodically steered toward lower-risk courses of action. Made independent, calculated decisions to proceed where battlefield judgment diverged from that guidance.
  • Personally delivered training to 3 Ukrainian units over 9 months — the scale sustainable without further fundraising — on equipment operation and the upstream kill-chain framing above, and cross-trained a team member to extend delivery capacity beyond himself.
Site Reliability Engineering Manager - Direct Supply
Jul 2021 - Apr 2022

Led a 6-person SRE team supporting Linux and Windows production workloads across hybrid AWS/GCP.

  • Built Terraform-driven New Relic observability, modular and versioned, adoptable by product dev teams for self-service reliability.
  • Formalized a liaison program between SRE and product development teams — improved observability adoption and accelerated feature deployments.
  • Groomed an SLO/SLI backlog covering the four golden signals.
Epiq Systems Sep 2013 - Jun 2021
Site Reliability Engineering Manager
Jun 2018 - Jun 2021

Managed a 6-person SRE team delivering application-centered, full-lifecycle Linux solutions.

  • Operationalized Epiq’s first cloud-native application (Epiq Discovery) — auto-scaling Ubuntu farm, Aurora Postgres, Kafka, ALB/ELB, S3, VPCs. Engineered an A/B DB pattern that cut CD pipeline deploy time by 90%.
  • Ran 300TB Oracle RAC clusters plus MySQL, Aurora, Postgres, and ElasticSearch.
  • Spent the first half of 2020 as Acting Director of Compute Engineering, co-leading response to a multi-domain, multi-datacenter ransomware intrusion — coordinated detection, containment, eradication, and recovery across AD and Server Engineering.
  • Datacenter convergence eliminated 75% of leased rack space across 4 new colos.
  • Partnered with sales on the Brainspace Discovery 5 offering, contributing to roughly $50M in revenue; replaced a 3-day VMware build with a 15-build/day Vagrant + GitLab recipe.
Supervisor, Linux Engineering
Mar 2014 - Jun 2018

Managed an international team of four IT professionals supporting Linux application and OS work, troubleshooting, patching, and code deployments.

  • Centrify cost-justification analysis for legacy systems drove $250k in annual OPEX savings.
  • Designed a Change Advisory Board process that unblocked non-production updates and minimized development downtime.
  • Visualized KPIs via open-source tooling, turning capacity-planning answers from weeks into hours.
Senior Linux Engineer
Sep 2013 - Mar 2014
Led a monitoring vision where KPIs notify on-call via a tiered notification system, at zero incremental OPEX using open-source tooling.
Apr 2011 - Sep 2013

Ran all facets of a Kansas City IT business: strategic planning, operations, merchandising, marketing, customer relations, and financial management.

  • Built a tablet-based GPS navigation solution for snow-removal truck drivers, replacing hard-copy binders — paid for itself in its first season.
Systems Administrator - NIC
Apr 2008 - Apr 2011
Delivered Linux enterprise solutions across two remote sites on open-source technology; Oracle DB and Solaris Zones for ACH and credit-card processing under strict PCI/DSS adherence.
Senior Systems Administrator - Sprint
Apr 2001 - Apr 2007

Supported FCC-reportable, geographically redundant Messaging and Home Location Registry services across 20+ locations.

  • Negotiated vendor contract requirements enabling millisecond text-message billing — a 4% increase in billable messages, worth $72M in the first year, at no new software cost.

Education

2000 - 2010
BA, Slavic Languages & Literature
University of Kansas
1995 - 1997
Russian
Defense Language Institute Foreign Language Center

Outcomes

99.99% uptime
In 10 of 12 months last year, across multi-cloud healthcare infrastructure.
~50% MTTR / Code Red reduction
Via automation, observability, and network tuning.
18-hour full restore
Directed disaster recovery across 8 product lines during the CrowdStrike outage.
17 clients to 1-2 per incident
Reduced database-incident blast radius through tenant isolation work.
90% faster CD pipeline
Engineered an A/B database pattern for Epiq Discovery's deploy pipeline.
$50M revenue contribution
Partnered with sales on the Brainspace Discovery 5 rollout at Epiq.

Contact

Email is the best way to reach me.